The financial impact of HCAPS on Hospital Essay Assignment Paper

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The financial impact of HCAPS on Hospital Essay Assignment Paper

The financial impact of HCAHPS on hospitals.

Please below and attached a narrative in note form on the concepts and propositions with their relationships and connections to the financial impact of HCAHPS.
The narrative describes the relationships while the attachment illustrates the concept map and has detailed references which suport the linkages for your further reading and development.

A concept map could contain two concepts connected by an action that provides a valid proposition or link between the two ( for example Hospital Consumer Assessment of Healthcare Providers and patient experience are two concepts that may be connected by a connector as simple as “measure”—for example [HCAHPS]-measures→[patient experience]).

The survey was developed or refined by the Agencies for Healthcare Research and Quality and endorsed by the National Quality Reform in the mid-2000s
HCAPS recognizes that patients make decisions on who to purchase healthcare services from based on knowledge of the performance of the service providers (including hospitals) and that knowledge of performance results and benchmarking against peers motivates hospitals to improve performance.
HCAPS covers the following seven domains of care
• nurse communication,
• responsiveness of staff,
• doctor communication,
• cleanliness and quiet of the physical environment,
• pain control,
• communication about medicines,
• discharge information.
• Asks respondents to rate the overall quality of the hospital’s care, and whether they would recommend the hospital to others

Based upon these scores, hospitals can either lose or gain up to 1.5% of their Medicare payments,

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